SEO Pricing is Ugly
Here are the Prices to Expect for SEO Packages [New Research]
SEO is one of the best opportunities to get repeatable and scale-able growth.
Maybe you've started getting customers from organic traffic and want to scale that channel. Or maybe you get customers through paid traffic and want to decrease your cost to acquire a customer through organic traffic.
But how much will SEO cost your startup?
Or, maybe you are on the other side of the table as a contractor. You’ve wowed a prospect with some impressive case studies. You’ve fleshed out an entire SEO content strategy tailored to their business goals. They’re happy with the opportunity to work with you. But only after they drop the big, haunting question:
“By the way, how much will this cost?”
Ahhh... pricing. With so many factors affecting SEO pricing, the topic is as murky as a sewer stream. So naturally, it depends on what service the contractor provides. In this article, we will share what it depends on.
Andy Crestodina of Orbit Media shares his thoughts on why there is so much confusion in the pricing process:
“[Companies often] don't want to understand what SEO is. They just want to rank. They want traffic. They want to delegate, abdicate, and hire someone else to do the whole thing… It's some kind of dark art. It's complicated. ‘Please just help me. Here's a check.’
So how does the service provider come up with the numbers, justify it to the client, and close the deal? Especially when the client is so uninterested in the mechanics of the work?
Welcome to the crazy world of SEO pricing.”
To give clarity into what SEO services cost, we surveyed 242 agencies, freelancers, consultants, and contractors who provide these services.
Although we didn’t reach statistical significance, this doesn’t mean you can’t find valuable insights from the survey data. Additionally, I will compare our results to Credo’s 2015 survey, and Moz’s 2012 survey to help give more context.
For the statistical nerds: We include Moz’s data because it is closer to significance, although it is older data. Given Credo’s source, it may also not be statistically significant, but it’s more recent data to compare and contrast.
Here’s what we’ll be covering today:
- Top Takeaways: No time? This is the TL:DR with our condensed findings and any surprising notes from the survey results.
- Clients Come First: We explain how a client-focused approach will help you raise prices, and how to explain the value of SEO.
- SEO Pricing Survey Results: This is all the glorious data from our survey. Enjoy!
- Survey Considerations: For transparency, we included all the info on our survey respondents. Business location, years in business, type of company, and other similar information.
Here's the highlights of our SEO pricing survey:
- 62% of respondents price their services between $76 and $150 an hour. 75.6% charge less than $150 per hour. The majority of contractors may be underpricing themselves. Marie Haynes will share why she believes someone good at SEO should charge at least $150 per hour.
- 24.6% of respondents indicated that they charge between $1,000-2,000/month. About a third (30.6%) charge less than $1,000/month. But nearly a quarter (23%) surveyed charge $4,000/month or more.
- Pricing is challenging to master. 81% of respondents change their rates based on the service they offer.
- It may surprise you that of those we surveyed, 6% of respondents are traditional marketing agencies and 11% are web design or development firms. Yes, even traditional marketing agencies are in the SEO and digital game.
- The top three most popular services offered are on-page SEO (82%), keyword research (81.2%), and content creation (76.8%), yet only 2% identify themselves as part of a content agency.
- Only 34.4% of SEO contractors and agencies offer infographic or visual design services. Perhaps infographics are a dying trend. Or maybe this is an untapped opportunity.
Clients Come First
Do you struggle knowing how to price your services? You know, walking that fine line between the client’s budget and their expectations.
Unclear pricing models, doing work off-scope, and lengthy contracts can be the death knell of any contractor. Before we dive into the SEO pricing results, I want to make this point clear: your customer cares about growing their business. Typically by helping them get a positive ROI, whether from content marketing or SEO. That’s it.
They may come to you because they got hit by Panda or Penguin. Or maybe their site got wrecked because, “Our developer knows SEO.”
But nine times out of ten, there is an underlying business objective with a financial pain, or desire in mind. Because if it wasn’t a money issue, they’d ignore that fire to put out the larger flame in front of them.
As a result, we believe you should not offer cost-plus pricing. It’s a small concern to the client how much it costs you to provide your service. Whether you are in India, Pakistan, or Canada, if you can clearly communicate enough value to the client, they will use your service.
Your pricing can be as high as you like, as long as you can:
- Provide the client a high enough ROI that fits their budget. For example, at Growth Ramp we aim for a minimum 4:1 ratio of customer lifetime value to customer acquisition cost.
- Explain how your SEO services can deliver those results. We do this at GR by giving an expected traffic growth ramp, and explain our process.
- Show enough evidence that you can deliver on those results. This means providing clear communication and showing social proof such as client testimonials, publications you’ve been featured, and case studies of past results.
You can see how we start this process before a potential client engages with us on our service page.
Pricing is still not easy. Maybe because you are sensitive and introverted. Although there are elements of SEO you can outsource to anyone, it’s not easy teaching a client that great SEO isn’t a commodity.
Just because you can justify a positive ROI to a potential client, doesn’t mean you will seal the deal. Marie Haynes explains that the market demand should shape your pricing too.
“When I first started this work, I produced a report for $89 to help site owners determine whether they were hit by Penguin or Panda. It was super popular, so I put the price up to $149. If demand was more than I could handle, I'd raise the price again. Now we have versions that vary from $1,200 to $7,500.
Many people in SEO undervalue their services. If you are good at SEO, you should be able to command at least $150 per hour, if not more.
I also offer urgency options when my workload is too full. I say, "This report is generally $3,000, but we are not able to start for two months. If you would like us to start sooner, we have a few options." I would give them a choice of doing it quicker for an extra $1,000, to moving to the top of our list and charging 3-4x the original quote. If you find people are paying the high urgency fees, then you know you should raise your prices.”
But how do your SEO services stack up?
Let’s dig into the data.
SEO Pricing Survey Results
Hourly rates vary across a wide range. Given everything that affects SEO pricing, this isn’t a surprise.
SEO Hourly Rates
62% of respondents price their services between $76 and $150, with 75.6% charging less than $150 per hour.
As Marie suggests, it appears SEOs may be undervaluing their services. A majority fall under the $150/hour price point she designated for those who consider themselves “good at SEO.”
This begs a question: What can you do to increase your prices? Here are a few options to consider:
- Take advantage of your demand. If you have a lot of leads and clients not starting for two months, test out a higher price. At worst, they turn down your offer and you balance your demand. At best, you bring on a better-paying client, which allows you to deliver more value to them.
- Create pricing packages. Offer three service packages at different prices. This allows your clients to select a premium option that offers more value and to anchor your prices.
- Prove value to the potential client. Let’s say the average value of a website visitor is $1. If you can increase traffic by 25,000 visitors per month in a year, that's an additional $25,000 in monthly recurring revenue, or $300,000 annually.
Alternatively, you should consider how to automate your workflow to decrease time spent, increasing your effective pay. One way you can do this is by creating an email outreach program that you can easily scale.
SEO Monthly Retainer Rates
Even more than hourly rates, monthly retainers come in many sizes.
In our survey, 24.6% of respondents charge between $1,000-2,000. About a third (30.6%) charge $1,000/month. But almost a quarter (23%) charge more than $4,000 per month.
What separates the average from the upper echelon of premium contractors and agencies?
According to the survey, agencies with retainers of $5,000 or more offer 11 different SEO services. 50% also have 26 or more employees.
You will want to be careful to not equate correlation and causation. If you hire 26 employees tomorrow, you won’t be able to magically triple your prices (because again, clients don’t care about your costs).
However, this suggests that higher priced clients may be looking for full-service solutions. Rather than only offering link building services, these agencies offer blog content, social media, and link building services.
Editor's note: From my experience, the more value you show how your services bring in revenue, the higher price you can command. For example, B2B blog articles range from $100-$2,000. Those on the higher end not only write and edit the article, they do keyword research, on-page optimization, content promotion, and link building. - Jason Quey
Telling clients you will charge a higher price point is easy. But landing clients at that price isn't so easy. Here's how can you help clients understand the value behind the costs.
Why is SEO Expensive?
For anyone that isn’t well versed in SEO, it may be difficult to understand why services can cost so much.
Which means it is important to communicate to a potential client the long-term benefit and the full value they receive.
Not only do you have to consider the size of a website and the services offered, but also indirect factors that John Doherty explains:
"SEO is expensive because it involves a lot of channels, effort applied over time, and a skillset honed over years of experience to really see results.
A good audit can make clients thousands of dollars (or more) per month, every month for as long as your business exists. This means that if you are paying for value, then it should cost good money.
When you look at what a client might pay per month in ad spend (many spend 5-figures a month without batting an eye), SEO is comparatively cheap."
SEO Payment Models
57% of agencies and consultants offer a monthly retainer
Aside from the monthly retainers, 21.5% of SEO service agencies use project/fixed-based pricing and 11.2% offer hourly rates.
Additionally, 3.3% primarily use a mix of several different payment models to properly tackle varying jobs that they accept. (Note: the “Other” section includes a list of hybrid pricing models).
The Type of Work Changes Rates
If there’s any clear indication that seo pricing varies, this pie chart shows it. 81% of respondents change their rates based on the service they offer.
Given there were 14 primary services in our survey, this leaves room for a lot of potential price changes.
Why SEO Rates Change for Many Reasons
With more overhead costs, pricing will be higher. But is a higher pricing reflective of the value a service provider offers?
As Bruce Clay suggests, the additional costs an agency incurs may allow it to provide services of greater value.
“In consideration of rates there are several ‘hidden’ factors. A larger client may demand a separate project manager, frequent calls with status reports, and 3+ emails a day demanding, 'I need this by EOD.' This is often reflected in their rates.
Remember, the cheaper you want it, the cheaper you get it. You often get what you pay for.”
As with any survey, there’s bias involved whether intentional or accidental. Here is some information on the respondents for our survey.
Of those we surveyed, 31.4% consider their business an SEO agency/consultancy, 17.4% inbound/organic agency/consultancy, and 10.7% are specialty/boutique agencies.
Furthermore, 6% are traditional marketing agencies and 11% are web design or development firms.
SEO Service Offerings
The three most popular services offered include on-page SEO (82%), keyword research (81.2%), and content creation (76.8%). It’s fascinating to consider how many offer content services, while only 2% identify themselves as part of a content agency.
Even though content creation is offered by so many SEO experts, only 34.4% offer infographics and visual design services. As it requires a different skill set, this type of work may be outsourced more often. Perhaps it’s a dying trend. Or maybe it’s an untapped opportunity.
It’s also interesting that many offer link building compared to link removal service (67.6% vs. 38.8%). Although I agree with the importance of disavowing and removing links, from my experience, there is a greater demand for link building. This could explain the higher supply.
Take, for example, the number of monthly searches for the keywords “link building services” and “link removal service”.
This isn’t an exact science for demand. And perhaps there is a greater opportunity to remove links, and you simply have to educate the market about it’s value.
Here's a little more information on the survey respondents:
- Business Location: 49.6% of survey respondents have US-based businesses, 19% are based in Europe, and 10% are from India.
- Number of clients: 53% of respondents have less than 11 clients and 11% have over 50 clients.
- Years in Business: 19.4% of companies have been in business for 10 years or more and 7% are over 16 years old.
How Much Do SEO Experts Charge?
Too much according to some, not enough according to others. SEO pricing often isn’t straightforward. There are many factors that make it difficult.
For hourly rates, the typical price is around $76-150 an hour. For a monthly retainer, most of our respondents are between $1,000-2,000/month. About a third (30.6%) charge less than $1,000/month. But nearly a quarter (23%) surveyed charge $4,000/month or more.
Based on the survey results and expert opinions, it seems SEO contractors tend to undervalue their services.
They may under price themselves because:
- The lack of client’s knowledge to understand the value provided.
- The lack of clarity given to fully explain the value of SEO to their client.
- The hesitancy of contractors and agencies to increase prices.
Perhaps when it comes to pricing, you think if it isn’t broken, even if loosely held together with duct tape, then don’t fix it. But when it comes to pricing, charging lower rates may prevent you from offering your best work.
Don't sell yourself short if it means offering inferior service. We're counting on you to be remarkable.
PS - We did a survey like this for Orbit Media and were able to generate 430 links in six month. Get a behind-the-scenes look at the process by clicking here.